Our Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, date of birth, and appointment details.
• Health-related Information: If voluntarily submitted for appointment or consultation purposes.
• Communication Data: SMS/text message interactions and appointment confirmations.
• Technical Information: IP address, browser type, and device identifiers when you visit our website.

2. How We Use Your Information

We use the information you provide to:

• Confirm and manage dental appointments
• Send SMS/text message reminders and updates
• Provide customer support and respond to inquiries
• Inform you about promotions or new services (if opted-in)
• Improve our website and services
• Comply with applicable laws and regulations

3. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your mobile number and opting in to receive text messages, you consent to receive appointment reminders, confirmations, important updates, and promotional offers from our dental office.

Message Frequency

Varies based on appointment activity and services opted into

Message & Data Rates

May apply depending on your carrier

Carriers

Not liable for delayed or undelivered messages

How to Opt-Out

You can opt out at any time by replying STOP to any SMS we send you. You may also reply HELP for support or contact us directly at (973) 478-4111.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• HIPAA-compliant vendors or service providers (e.g., appointment software, SMS providers)
• Law enforcement or regulatory bodies when required by law
• Business partners (only with your explicit consent)

5. Data Security

We use secure technology and follow best practices to protect your data from unauthorized access, misuse, or disclosure. However, no digital transmission or storage method is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal information
• Withdraw consent for SMS or marketing communication
• Request deletion of your data, subject to legal or regulatory retention obligations

To exercise your rights, please contact us at (973) 478-4111.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact: